Our Team

Meet the experts behind your success - experienced professionals dedicated to maximizing your revenue potential

Experience You Can Trust

Our leadership team brings over 35 years of combined hospitality experience across diverse market segments. From luxury resorts to business hotels, we've seen it all and know what works. Every team member is committed to delivering exceptional results and building lasting partnerships with our clients.

Claire Swauger

Claire Swauger

CHA, CHRM, CHIA

Owner & Revenue Management Specialist

20+ years experience

Claire brings over twenty years of hospitality experience including Hotel Management, Revenue Management, and Small Business Management. As one of the very first Property Revenue Managers for Best Western Hotel Groups, she consulted with owners and managers on revenue management best practices. Claire founded Swauger Consulting Services in 2017 to provide remote revenue management services at a fraction of the cost of hiring an on-site revenue manager.

Previous Experience:

Property Revenue Manager - Best Western (2007-2017)

General Manager - Best Western Eastern Shore Inn (2000-2007)

Specialties:

Multi-Property Revenue ManagementBrand Revenue SystemsPMS ExperienceLeadership & Relationship Building
Hannah

Hannah

CRMA

Revenue Management Specialist

Hospitality operations since 2017

Since entering the hospitality world in 2017, she’s worn nearly every hat in the building, from checking in guests at the front desk to overseeing entire properties as a General Manager. Her hands-on experience in operations eventually led to the world of numbers, and a passion for revenue management. Today, as a CRMA-licensed specialist, she helps our properties to maximize their potential by combining her operational roots with advanced revenue strategy, and is a reliable and vital member of the Swauger Consulting team.

Harry Swauger

Harry Swauger

Co-Owner & Controller

15+ years experience

Harry is the Co-Owner and Controller of the company, responsible for managing client billing and invoicing, providing operational support, and maintaining accurate data systems. He works behind the scenes to keep processes running smoothly, allowing the team to stay focused on delivering results and value to clients.

Our Values

The principles that guide everything we do

Excellence

We strive for excellence in every project, delivering results that exceed expectations and drive measurable success for our clients.

Partnership

We believe in true partnership, working closely with your team to understand your unique challenges and opportunities.

Innovation

We stay ahead of industry trends and continuously innovate our approaches to deliver cutting-edge revenue management solutions.

Ready to Work with Our Expert Team?

Let's discuss how our experienced professionals can help optimize your revenue strategy.